Commercial & Residential Property Maintenance FAQ’s

Do you do commercial properties? But what about residential clients? What kind of work do you do? Can you show me your work? Do you have the equipment?

Take a moment and see below for common Questions and Answers of our Commercial / Residential Property Maintenance Services. However, always feel free to contact NRG² Property Maintenance by phone, email or text.

We provide services for lawn mowing, lawn feeding, weeding or mulch services, hedge trimming, or gravel. We can deliver mulch or gravel as well.

We accept requests to quote on a service by our online Contact NRG²Form. We will still respond by phone or text when needed.

Snow removal service will be performed when accumulation is 5cms or more. We only maintain a limited Commercial/Residential clientele so as to provide quality services.

When a snow removal service is to be performed, a photo will be taken upon arrival showing the service is actually required and a followup photo will be taken when the snow is cleared. These are texted or emailed depending on the desired method. 

As with any business, we value our clients and our employees. IF there are any obstacles in the driveway/property such as planters, wires, garbage, etc., please make our office aware BEFORE arrival. NRG² Property Maintenance will advise the property owner if service can be performed safely, both for our staff and your belongings.

As with any owner, we value our employee’s safety. IF there are any obstacles in the driveway/property such as planters, wires, garbage, etc., please make our office aware BEFORE arrival. Damages to equipment or possible employee safety risks can incur additional charges. NRG² Property Maintenance will not be responsible for items damaged during services if not notified of obstacles.

As we service various types of landscapes, NRG² Property Maintenance has mowers, blowers, hedge-trimmers, trailers, skid-steer and staff. If we take on a client, we ensure we can service the client.

As we service various types of hardscapes, NRG² Property Maintenance has plows, snowblowers, shovels and a skid-steer. If we take on a client, we ensure we can service the client.

Surcharges or Service attempt fees are charged IF but not limited to: the cancellation is received en route or after the service has been performed, Refusal of Service by either a Homeowner or Tenant, missing Heritage Gas approval, or if there are possible Employee safety issues upon arrival.